Frequently Asked Questions
What are the school hours?
Our office hours are Monday – Friday 10:00 am – 3:00 pm.
Lessons are available 7 days a week during the hours of 10:00 am – 9:30 pm.
Where will my lessons take place?
Music School of New York City specializes in convenient in-home private music lessons throughout Manhattan, Brooklyn and Queens. We also have a state of the art studio in Mineola, NY serving Long Island families and beyond. Our Mineola location is a beautiful and welcoming facility equipped with YAMAHA AvantGrand and Acoustic Grand pianos in each studio.
How do I get started?
Please contact our office at 516.515.0144 or through our "CONTACT US" page or directly to email@example.com. We will be happy to schedule a trial lesson for you that will determine the best teacher for your needs and goals. We look forward to speaking with you!
What books and materials do I need?
Music School of New York City and your teacher will provide the necessary materials for your trial lesson and should you wish to continue and register for the semester we will provide books, staff paper and other supplies. In-home students have everything shipped to their home for convenience. There is an annual $25 Book Fee to cover costs. If a student needs a special book, a metronome, music stand, or other larger items which are not covered by the book fee, we can provide you with links on where to purchase these items.
What is your cancellation policy?
We ask that you notify the school of any cancellations with as much notice as possible so that we are able to contact the teacher and schedule a make-up lesson. Kindly note that cancellations that are made with less than 24 hour notice are not eligible for make-ups and are non-refundable.
What is your make-up policy?
Music School of New York City allows two make-up lessons per semester. In order for a lesson to qualify for a make-up, you must give the office at least 24 hour notice. Make-up lessons have to be made up during the current semester and cannot be rolled over. We do our best to schedule your make-up at a mutually convenient time for you and the teacher but please be aware that scheduled make-up lessons are forfeited if cancelled. Lessons cancelled by the teacher or Music School of New York City will be made up as soon as possible.
What is your withdrawal policy?
Music School of New York City will retain 10% of remaining tuition provided that the office is notified of your intent to withdraw by October 15th in the Fall/Winter Semester and by March 15th in the Winter/Spring Semester. After these deadlines all tuition and fees are non-refundable. Registration fees are non-refundable. Monthly paying students are still committed to a full semester and the same policies apply. You will be responsible for any outstanding balances.
How much is the Registration Fee?
There is an Annual Registration Fee per Academic Year of $35 per student.
When do I register?
We accept ongoing registration throughout the year and tuition is pro-rated for the current semester. Semester schedule for the 2018-2019 School Year is as follows:
During the summer, lessons are provided for up to 8 weeks depending on student and teacher availability. For our detailed calendar, including closures, please see the calendar page. Pre-registration for the following school year begins in May and is on a first-come, first-serve basis. No lessons are held over year to year.
Do you offer a sibling discount or a multiple instrument discount?
Music School of New York City offers a 10% discount to a sibling who is taking lessons in the same instrument with the same teacher as their brother or sister. Unfortunately, we are unable to offer a multiple instrument discount.
I am interested in one of your special programs. How and when do I enroll?
Because most of our special programs have individual curriculum created specifically for the student, there are no pre-set enrollment deadlines. We recommend that you contact us at least 3-6 months prior to the audition/competition date(s) and at least 10-12 weeks before any college application deadlines. Just give us a call at 516-515-0144 or email firstname.lastname@example.org to find out more.
Do you offer recording services?
YES. Whether you are looking to record for yourself, a gift, a college application, or a special event, we can do it. Please contact us for further information at email@example.com or 516.515.0144. For more information on our College Application Recording Workshop and other programs, please click here.